Request without the app
Email oderynstudio@gmail.com with the subject “Ink & Glow — Account and data deletion”. Use your registered email where possible, or identify the sign-in method and display name needed to locate your account. State whether you want the whole account and associated personal data removed or a particular item corrected or deleted. You do not need to reinstall the app. Never send a password or OTP.
In the current app
Open MY → Delete account and follow the confirmation prompt. The current implementation removes or replaces selected profile details, removes sign-in sessions and linked sign-in records, clears saved items, follows and notification identifiers, and suspends an associated artist profile while clearing its account and identity-image references. Some older request controls only notify operations staff. A successful confirmation does not certify that every server or image-storage record has been erased.
Records that need further handling
Consultations, messages, quotes, bookings, reports, audit records and uploaded image objects can remain after the in-app action. Clearing a link to an image is not the same as deleting the stored image. Some remaining records still contain an account identifier or content supplied during a consultation. Ask support to review and delete associated personal information; we will identify any necessary retention for an outstanding booking, dispute, security matter or legal obligation and explain its scope and period.
Confirmation and other copies
Support may verify account ownership and will tell you the expected handling steps and confirm the outcome. There is no guaranteed instant or seven-day complete-erasure deadline stated here. Deleting an account does not cancel an agreed appointment, return money held by an artist, remove another person's lawful copy or recall an email already sent. Discuss outstanding visits and deposits with the artist separately.