Contact support
Email oderynstudio@gmail.com with Ink & Glow in the subject. Include the booking or consultation reference, the issue and your device/browser version if relevant. Remove other people's personal details from screenshots. Do not send passwords, OTPs, complete card details or identity-document images by ordinary email.
Booking and payment help
Contact your artist in the consultation thread for a time change, procedure question or direct payment issue. For a suspected wrong account, price discrepancy, missing return of deposit or abusive content, use the available report control and send the reference to support. Ink & Glow cannot reverse a bank transfer; contact your bank promptly if a transfer may be fraudulent.
Account and data requests
You can request account or data deletion without reinstalling the app: email support and follow https://oderyn.com/en/ink-glow/delete-account. For access, correction or consent withdrawal, identify the type of request. The support mailbox is not an emergency service; seek appropriate local emergency or medical help for immediate danger.